Digital Wall Art – FAQ & Licensing Guide | Mia Shop

📌 Frequently Asked Questions (FAQ)

🗾️ About the Product

What do I receive when I purchase a digital wall art product?

You’ll receive instant digital downloads of high-resolution files (300 DPI), watermark/logo-free. No physical items will be shipped.

Depending on the license you choose, your download will include JPG, PNG, PDF, and editable illustration files. All files are ready to print at home or through a professional print shop.

What’s included with each license?

🗾️ Personal License

  • 5 JPG files (300 DPI, high resolution)

💼 Commercial License

  •  5 JPG + 5 PNG files (300 DPI)

🏢 Extended Commercial License

  • 5 JPG + 5 PNG files (300 DPI)
  • 1 PDF file
  • 1 editable illustration source file (based on design availability)

What sizes do the files come in?

Each file is optimized for high-quality printing (300 DPI) and includes:

  • ✔️ 80×100 cm (31.5×39.4 in) – 3:4 ratio
  • ✔️ 60×90 cm (24×36 in) – 2:3 ratio
  • ✔️ 60×80 cm (24×32 in) – 3:4 ratio
  • ✔️ 40×50 cm (16×20 in) – 4:5 ratio
  • ✔️ 27×35 cm (10.6×13.8 in) – 4:5 ratio

Oversized Designs Available:
 Some artworks are also available in:

  • 90×120 cm
  • 120×150 cm

Can I print this at home?

Yes! All files are high-resolution and suitable for home printing or professional print services. For best results, use high-quality paper and ink.

📅 Digital Download & Delivery

How do I access my digital downloads?

After purchase, you’ll receive an email with a download link. You can also access your files from your Shopify account (if you created one at checkout).

Are these files instant downloads?

Yes — all of our products are instant digital downloads. No waiting, no shipping delays.

Will I receive a physical product?

❌ No. All products are digital and delivered electronically — nothing will be physically mailed.

🔐 Licensing & Usage Rights

What am I allowed to do with a Personal License?

✅ Personal use only
 ✅ Display in your home or office
 ✅ Use on one personal social media account (non-commercial use)

❌ No resale, business use, or advertising allowed
 ❌ You cannot modify or resell the design

What does the Commercial License cover?

✅ Use on one business account
 ✅ Create physical end products for sale
 ✅ Unlimited local physical advertising
 ✅ Digital ads (unlimited impressions)
 ✅ Broadcast or streaming (up to 500,000 lifetime viewers)

❌ No digital products for sale
❌ Cannot share files or use in multiple businesses

What is included in the Extended Commercial License?

✅ Unlimited business accounts
 ✅ Physical, digital, and Print-on-Demand (POD) products for sale
 ✅ Unlimited local and digital advertising
 ✅ Up to 500,000 streaming/broadcast viewers
 ✅ Editable source file included (when available)

❌ Cannot distribute digital versions of the original artwork to customers

🔄 Returns, Refunds & Support

Can I get a refund for digital files?

❌ No. All digital downloads are non-refundable due to the nature of the product.

Please review all details before purchasing. If you have any issues, feel free to contact our support team.

Who do I contact if I have a problem or question?

You can reach us through:
 💬 Website Chat
 📧 Email: support@miaashop.com 

💡 General Tips & Recommendations

How should I print my artwork?

  • For best results, use matte photo paper or fine art paper.
  • Print at home using high-quality settings or use a professional print service (like Staples, Walgreens, or an online printer).

Can I resize or crop the artwork?

Yes, our files come in multiple aspect ratios for flexibility. However, you cannot alter the design itself, including fonts or illustrations, unless you have an extended commercial license and source file.

Can I use your designs for client projects or resale?

Only if you have a Commercial or Extended Commercial License. Personal licenses do not allow resale or client use.

❌ What You're Not Allowed to Do (All Licenses)

❌ Sell the original design as your own (digitally or physically)

❌ Modify or rework the original artwork for resale

❌ Use on business accounts without proper licensing

❌ Include files in apps, games, or editable templates

❌ Share or resell the files in any format

✅ Last Notes

  • All files are designed by Mia Shop
  • High-resolution: 300 DPI
  • No watermarks or logos
  • Use of files is governed by the selected license at checkout